DOM360 Careers: Account Coordinator

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The Account Coordinator position is the entry-level position on the Account Services Team, typically reporting to an Account Executive.  This individual works with clients and other members of the DOM team learning the day-to-day administration of digital marketing and advertising initiatives for the Agency’s automotive clients. They will become proficient in various areas: competitive analysis, market review, new launches, media, market opportunities, account services, advertising planning, promotional opportunities, value-added product sales and services, billing and collections, and communication enhancement.  Upon gained proficiencies in the areas identified, the first logical promotion opportunity for this individual will be to an Account Executive position.

RESPONSIBILITIES:

Day-to-Day Duties

  • Support AEs and SAEs with their respective day-to-day duties as needed

  • Executes standardized work

  • Assist and/or develop/initiate Creative Production Requests

  • Assist with proofreading digital media, scripts, ad layouts, legal disclaimers

  • Set up meetings as directed by AEs or SAEs

  • Confirm meeting attendance

  • Schedule conference calls, etc., as needed

  • Participate in Client Status Meeting conference calls

  • Ensure that all Company policies and procedures are followed; both DOM and client

  • Maintain relationships with production and creative staff

  • Develop meeting content and help write presentations, working with AEs, SAEs, SEM as necessary

  • Understand the Client’s business via Client visits with the AE(s) and provide written Dealer Contact Reports within 48 hours of the visit

  • Thoroughly understand the production process

  • Develop and maintain production timeline for each creative production job. Alert AEs and SAEs if timeline is not adhered to.

  • Basic understanding of back-end  tools

  • Thoroughly understand legal/disclaimers and adhere to them with all work

  • Thoroughly understand co-op and compliance and adhere to them with all work

  • Responsible for ensuring internal LMS (LITMOS) compliance

  • Basic understanding of social media and creation of social calendars

  • Training of new employees when applicable

  • Other duties as assigned

Interactive Campaign Development – Media & Creative

  • Assist in preparation and delivery of digital presentations to the Client

  • Provide guidance to SEM and Creative Teams during plan development

  • Work with SEM and/or Creative Teams in the development of timelines, creative materials and digital assets required for campaign implementation

  • Monitor production timetables and ensure each milestone is met and addressed, keeping Client(s) and Account Teams apprised of process and timeline ramifications

  • Ensure all creative needs have passed through proper approval and legal channels prior to implementation

General Client/Account Support

  • Secure the necessary Client approvals/direction prior to implementing campaigns or taking action

  • Monitor and report competitive actions and/or initiatives

  • Participate in status calls/meetings

SKILLS AND REQUIRED COMPETENCIES:

  • Bachelor’s degree in Advertising, Marketing, Communications, or equivalent relevant experience required

  • 1+ years of digital experience required

  • Traditional and automotive experience is a plus

  • Client focused with a strong sense of detail and urgency

  • Intermediate skills utilizing Microsoft Office products, Google Drive, and other third-party software packages

  • Proven communication proficiency, both verbally and written, with people at all levels of an organization

  • Business Acumen

  • Prior sales experience preferred, but not required

  • Results Driven

  • Professional

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Dealer Online Marketing offers a competitive compensation package along with a full suite of benefits to our full-time employees which include optional health insurance for which the Company shares in the cost of the employee premium, dental and vision insurance, and life insurance.  All full-time employees earn vacation hours upon hire which annualize at two weeks per calendar year (with rollover for unused vacation) and increases through a tiered years-of-service plan. The Company provides seven paid holidays per year, and generous sick leave.

Each employee participates in the creation of their professional development plan tailored to their growth and development needs and desires.  The Company then supports this development plan through training, mentoring and coaching.

The Company hosts a Town Hall meeting monthly where we recognize anniversaries and employee contributions, share a Company-provided meal and collaborate on issues important to our employees and our clients.  In addition, we hold several extended employee events throughout the year where our employees can relax, have a meal and have fun (check out our website at www.dom360.com for photos).

Questions? Contact our HR Department at Careers@DOM360.com.